It didn't help that she really didn't understand what was going on with the update. My mother-in-law didn't remember the password, so she locked the account after trying too many times without success. To complete the update, you are asked to log back into your iCloud account. Apple released an iOS update, and both her devices had updated and restarted. I then called her back to tell her the new Apple ID password and talk her through getting her devices unlocked. You can also reset the password through email, so through Apple's website, I was able to reset her password and then log into her email account to make the change. Let's just say she and I didn't remember the security questions. There was a link on her screen to reset the password, but for that she'd need to remember her security questions. This wouldn't be a problem for many people, who could jump on a computer and reset the Apple ID password, but in my mother-in-law's case the iPad and the iPhone are her only ways to get online, so she was stuck. The old Keychain will not be deleted but is inaccessible unless the old password can be provided.It seems her iPad and her iPhone were both in a state of wanting her Apple ID password, and they were telling her the account was locked and to proceed she needed to reset the password. If you do reset your user account password, OS X will have no choice but to create a new Keychain for your user account and any saved passwords for apps like Twitter will have to be entered again. This security feature is by design so that someone cannot maliciously reset your OS X password, log in and then find out all your other passwords for services such as online banking that may have been saved. If you opt to continue logging in, you’ll simply be bombarded with messages about various apps and services being unable to access the Keychain.Īs you may have confidential passwords and information stored within your Keychain, OS X explicitly requires a password and it cannot be reset. Since your Keychain password can only be changed and not reset, you’ll need to select Create New Keychain. On the first time you log in after resetting your password using any method, not just with an Apple ID, OS X may display a message about being unable to access your Keychain. A warning dialog will appear explaining that a new Keychain will be created since OS X prevents the Keychain password from being reset.Īfter confirming, you can then specify a new password for your OS X account.
Itunes password reset mac#
Resetting a Password with an Apple IDīack at the OS X login window, if the password is entered incorrectly a number of times then a message will appear asking if you’d like to reset your password using your Apple ID.Ĭlick the ▸ button to continue the process of resetting your Mac password.Įnter your Apple ID credentials and click Reset Password. Enter your Apple ID and password when prompted.įinally, make sure to check the option Allow user to reset password using Apple ID. Select your user account and in the section for Apple ID, click Set…. To link your Apple ID to your OS X user account, launch System Preferences and select Users & Groups. The benefit of using this is that you don’t need anyone else’s assistance to reset your password, nor be concerned with using OS X Recovery.įor Mac system administrators, allowing users to tie their Apple ID to their local OS X account can mean fewer password reset requests since the user can just do it themselves. OS X Lion and above have included a feature to link an Apple ID to your Mac’s local user account for the purpose of resetting a forgotten password. Should you forget your password or if it has been changed without your knowledge, you can reset it yourself without the assistance of another user or the process of booting the Mac into OS X Recovery. If you forget your OS X account password then it can be reset by either another user, provided they have administrator privileges, or through OS X Recovery.Ī new password recovery feature introduced with OS X Lion is the option of assigning an Apple ID to your OS X user account.
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